Delivery Information

 

Terms and Conditions of our Shop

 

Placing orders in the online shop www.galerisultan.com means the acceptance of these Rules.

I. ORDER

1. Placing an order in the online ship galerisultan.com means the conclusion of a sale-purchase agreement between the Buyer and our shop.

2. Condition of order’s realization is a correct filling by the Buyer the order form. Errors in the order form can be the cause of withdrawal from the agreement, due to the impossibility of its realization. Also the lack of key contact data – e-mail address or phone number, by which we can confirm the order, authorizes our shop to break the agreement.

3. Order is realized within 5-10 working days from the date of order confirmation. Waiting time for shipment depends on the country, to which the parcel must be sent.

4. Realization of the order is possible from receipt of payment from the Buyer.

5. In case of the lack of payment for the order after 7 days of its placing, our shop will cancel that order.

6. All prices of products are stated in PLN/EURO/Dollars/Pounds – it facilitates the possibility to purchase products by buyers from around the world. Currency can be changed in the upper right corner of our shop. Price give of each product is valid at the time of placing order by the Buyer.

7. Prices in the galerisultan.com shop do not include shipping costs, which are calculated after the selection of a payment method during placing the order and they are added to the order’s value.

 

II. DELIVERY AND PAYMENT METHODS

1. Shipping and packaging costs depend on the total weight of ordered products and packaging. Shipping costs are automatically calculated via the shop system.

2. Orders are sent via PTT Turkish Post and courier company K-EX. Shipping cost includes a real cost of shipping in accordance with a price list of the Turkish Post or the courier company and a charge for packaging.

3. Packages are sent in “working days” (from Monday to Friday).

4. We send shipments to almost all European and Asian countries, among other things to Poland, Germany, United Kingdom, France, Norway, Spain, Turkey and many others.

5. For orders placed in our shop, you can pay via PayPal system.

                                                                    

What is PayPal?

PayPal system is a safe, convenient and quick method of payment at online shops. Thanks to the PayPal, you can pay for your purchase without disclosing your financial data.

Safety: Financial data are securely stored in the PayPal system and you do not need to reenter them at the time of making payment at online shop.

Convenient: You do not need to fill out long forms. You pay with a few clicks.

Speed: Money is immediately recognized on the seller’s PayPal account, so the shop faster realizes your order.

How to start?

Create you PayPal account and add to this account funds from your bank account or a credit card. At the time of making payments at online shop, select the PayPal payments. Log in and pay. You do not need to have any financial data. PayPal system stores them for you!

 

III. RETURNS AND COMPLAINTS

1. In accordance with the Act of protection of certain consumer rights of 2 March 2000 (Dz.U. of 2000, No. 22, item. 271, as amended), the Buyer has the right to withdraw from the agreement without giving any reason, within 10 days from the date of receipt the goods by the Buyer.

2. Returns and complaints must be submitted in Polish, English or Turkish language.

3. After receiving the shipment and found the lack of visible signs of product’s use, we will refund your money in an agreed manner within 7 days.

 

 

 

IV. PRIVACY POLICY

Our shop limits the use and collection of information about the Buyer to the minimum required to delivery sale of goods what includes among other things e-mail addresses and personal and address data. Data of buyers are not processed by us in accordance with requirements of the “Personal Data Protection Act” of 29 August 1997 and they serve only to fulfill orders and to inform buyers about our offered products.

Online shop galerisultan.com does not provides any personal data to third parties.